How to Craft Emotionally Intelligent Chatbots with UX-Driven AI Models
Why Emotional Intelligence Matters in Chatbots Alright, picture this: you’re chatting with a customer support bot, and it just keeps throwing canned responses that feel like they’re coming from a brick wall. Frustrating, right? That’s exactly where emotional intelligence (EI) in chatbots steps in—the difference between feeling like you’re talking to a robot or having […]